Privacy Policy

CT Comms Solutions LTD

Effective date: July 2026

CT Comms Solutions LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, website, or interact with us.

1. Who We Are

CT Comms Solutions LTD is a UK-based company providing communications and related business services.

If you have any questions about this policy or your data, you can contact us at:
Email: accounts@ctcomms.co.uk

2. The Information We Collect

We may collect and process the following types of personal data:

Identity data (name, business name)
Contact data (email address, phone number, address)
Business information (company details, job title)
Communication data (emails, messages, call notes)
Technical data (IP address, browser type, device information)
Usage data (how you use our website or services)

3. How We Collect Your Data

We collect data through:

Direct interactions (forms, emails, phone calls)
Website usage (cookies and analytics tools)
Third-party platforms (e.g. advertising or CRM systems)

4. How We Use Your Information

We use your personal data to:

Provide and manage our services
Respond to enquiries and communicate with you
Improve our website, products, and services
Send marketing communications (where you have opted in)
Comply with legal or regulatory obligations

5. Legal Basis for Processing

We process your data under the following lawful bases:

Contract performance (to deliver services you request)
Legitimate interests (business operations and improvement)
Consent (marketing communications where applicable)
Legal obligations (compliance with laws)

6. Sharing Your Data

We may share your data with:

Service providers (IT, hosting, CRM, payment processors)
Professional advisers (legal, accounting)
Regulatory or government bodies (where required by law)

We do not sell your personal data.

7. Data Storage & Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Your data is stored securely and only retained for as long as necessary for the purposes outlined in this policy.

8. Data Retention

We retain personal data only for as long as needed:

To provide services
To meet legal, accounting, or reporting requirements
To resolve disputes or enforce agreements

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)

To exercise these rights, contact us using the details above.

10. Cookies

Our website may use cookies to:

Improve user experience
Analyse website traffic
Support marketing activities

You can control cookies through your browser settings.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

CT Comms Solutions LTD
Email: accounts@ctcomms.co.uk